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About Us  

Our Mission: To improve the lives of disadvantaged individuals and families on Cape Ann and beyond by minimizing the effects of poverty, promoting economic security, and advocating for social change.

Serving Gloucester, Essex, Ipswich, Manchester, and Rockport, Massachusetts, plus statewide energy programs

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Fiscal Year 2016 Action Inc. Annual Report

Annual Report



Education and Training Center now open - Check out upcoming trainings!



Client Services

Education & Training

Energy Services


Housing Services


2015-2017 Action Inc. Community Action Plan

Community Action Plan


ACTION INC. is a non-profit organization and a member of the Community Action Partnership, a nationwide network of more than a thousand agencies dedicated to finding real solutions to local needs. Since our founding in 1965, ACTION INC. has worked hand-in-hand with the Cape Ann community and our partners at the local, state, and national levels to develop an array of programs and services that address the underlying causes of poverty.

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Help us ensure our community has access to safe, affordable housing. Support the Action Inc. Safe Harbor Benefit.

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Safe Harbor Sponsors

Fall Nurse Training


Affordable Housing for Cape Ann

ACTION is moving forward on a project to bring much-needed affordable housing to downtown Gloucester. Read about it!

Harbor Village Architect Rendering

50 Years of Community Action

We celebrated ACTION's 50th anniversary with an amazing event at Rockport's Shalin Liu Performance Center, with music by American Idol's Erika Van Pelt. Peggy Hegarty-Steck took the reigns as ACTION's Executive Director as Tim Riley announced his retirement and was honored for a lifetime of service to Cape Ann by accepting the 2015 Lyndon Baines Johnson War on Poverty Award.

Check it out on Gloucester Daily Times and Good Morning Gloucester!


We're hiring!

Part-Time Bookkeeper
Building Performance Specialist
Director, Human Resources


Maggie and Peggy     Shelter Photo

 Welcome Home   

The North Shore Continuum of Care is currently accepting public comments on its FY2017 Consolidated Application. Any comments should be sent to Karen Byron at

Thanks also to: Senior Care, Harborlight Community Partners, Gorton's, Schlichte & Johnstone Attorneys at Law, Cabot Risk Strategies, First Ipswich Bank, North Shore Community Development Coalition, Pathways for Children, Adult Foster Care, Cape Ann Savings Bank, Kimball Mechanical Services, Willow Rest, Celia's Floral Studio, Mayflour Confections, Sharon's Studio of Gloucester, Rockport Police Department, The Hive, Leo Ciaramitaro, Mayor Sefatia Romeo Theken, Senator Bruce Tarr, Scott Trenti of SeniorCare Inc., Gloucester Police Chief Leonard Campanello, Greig Cranna Photography, and Adam Kooken Productions.

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ACTION INC. 180 Main Street Gloucester, MA 01930 Tel: 978-282-1000 Fax: 978-283-0523 © ACTION INC. All rights reserved.