Helping People.
Changing Lives.

Like much of our lives right now, toy drives and “holiday stores” will need to look different this year. With current restrictions preventing us from opening our doors and welcoming parents in to select gifts as they have in the past, Action Inc.Pathways for Children, & Wellspring House, Inc. are collaborating to make sure that all Cape Ann children are still able to enjoy a magical holiday!

To DONATE to the fund, please click here.

To APPLY FOR HELP, please click here.


COVID-19 Emergency Response

Action Inc. is here to help!  We remain committed to our mission and will continue to serve the community in the face of current challenges posed by the COVID-19 pandemic.

While our Main Office (180 Main St.) and Energy Office (47 Washington St.) are now temporarily closed, we continue to provide services via phone appointments and email.

Our Emergency Shelter remains open and operational.

All Main Office and Energy Office services will be available Monday – Friday 9am-5pm. If you have general inquiries or questions, please call 978-282-1000 or You can also live chat with our team members at

For program specific questions or issues please use the following contact information:

Fuel Assistance / / 978-281-3900

Energy Efficiency / / 978-283-2131

Client & Housing Services / / 978-282-1000

Emergency Shelter / / 978-283-4125

Education & Training Center / / 978-282-1000

All messages are being picked up and responded to throughout the day.

We greatly appreciate your patience as we adjust to new ways to stay connected, provide critical services, and help folks through this difficult time.

Please visit our COVID-19 Resources page for up-to-date information and additional support

Action Inc. is here to help

Action Inc. is about helping people and changing lives. We’re dedicated to empowering people and building a stronger, more productive community. We offer affordable housing and homelessness prevention, fuel assistance and energy conservation programs, and education and job training. We are a welcoming place where you can find help, hope, and support when you need it most.

Having an impact in our community

Action Inc. supports programs that bring positive change to people’s lives and strengthen our entire community. Our mission is to create opportunities that promote a thriving Cape Ann for all. Action Inc. is always at the forefront of addressing local community needs.

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households maintained or worked to secure stable housing last year


households received emergency heating assistance last year

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students in our COMPASS Youth Program gained full-time employment or enrolled in post-secondary education

Matthew in his apartment

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