Statewide Energy Specialist

We are seeking a Statewide Energy Specialist who is responsible for providing client and contractor/vendor support by assigning jobs to contractors, monitoring job progress, processing and obtaining job closeout documentation.  Responsibilities include project management and quality control inspections for completed energy efficiency work in 1-4 unit residential dwellings throughout the Commonwealth of MA. Efficiency measures include but are not limited to: Weatherization (insulation, air sealing, etc.), energy efficient lighting upgrades, energy efficient appliance upgrades, high efficiency heating system upgrades, air-source heat pump/ductless mini-split retrofits, and more.

Essential Duties and Responsibilities: 

  • Review of project scope submissions from subcontracted vendors through web-based project management platforms.
  • Visual and diagnostic quality control of installed measures by subcontracted vendors.
    • Visual inspection, combustion safety testing, air flow diagnostics, IR imaging, customer satisfaction survey, etc.
  • Submission of final project files for invoicing and funding source reporting.
  • Monitor work in progress by subcontractors to determine that work performance and materials are used in conformance with accepted standards as required by funding source.
  • Conduct technical screening of single family energy efficiency projects submitted by Home Performance Contractors across the state
  • Perform post-inspections on all single family efficiency projects to ensure that work performed meets the required standard
  • Respond and resolve client, contractor, and vendor inquiries in a timely fashion.
  • Ensure the efficient processing of work orders, invoices, customer requests and emails, entering information into database in a timely manner
  • Operational territory includes all National Grid service territory in the Commonwealth Massachusetts.
  • Provide timely and accurate data as requested by managers and funding sources.
  • Attend and participate in departmental, organization-wide and other meetings.
  • Act in the best interest of the organization, reflecting the values of teamwork, collaboration and mutual respect.
  • Other duties as assigned.

Qualifications:

  • 5 years’ experience in building/construction trades and/or energy efficiency work.
  • Building Performance Institute (BPI) certifications preferred.
  • Drivers’ license required and reliable daily transportation.
  • Excellent problem solving /judgment skills and a high level of attention to detail and accuracy.
  • Good organizational, interpersonal oral and written communication skills.
  • Ability to work independently and as a team in a fast paced, detail oriented and environment
  • Basic computer skills.
  • Second language desired.
  • Excellent customer service skills

Physical Demands:  Must be able to bend, stoop, stand, kneel and sit for long periods, able to lift and climb ladders and lift up to 50 lbs.

EOE/AA

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