Multifamily Building Performance Specialist

Hours: Monday- Friday 8:30 AM – 4:30 PM, Exempt

Summary: Coordinate services between energy service vendors for the provision of energy efficiency installations in qualifying income eligible buildings. Responsibilities include conducting on-site assessments, coordinating activities for efficiency improvements, contractor management, and liaising between contractor(s) and clients.

Essential Duties and Responsibilities: 

  • Conduct on-site assessments, develop energy efficiency work scopes
  • Approve contractor invoices
  • Assure contractors have proper training, licensing, and all necessary program requirements in order to participate in program.
  • Conduct on-site in-progress visits and quality control inspections
  • Ensure all jobs have proper signed contracts, permits, and other needed documents
  • Liaise with contractors and clients
  • Update multifamily projects in workflow software
  • Maintain working knowledge of program software platforms
  • Coordinate activities between energy providers, contractors, owners, customers, and all other parties involved throughout the administrative and technical processes
  • Provide timely and accurate data as requested by managers and funding sources
  • Cover service area throughout Massachusetts.
  • Attend and participate in departmental, organization-wide and other meetings
  • Act in the best interest of the organization, reflecting the values of teamwork, collaboration and mutual respect.
  • Troubleshoot day to day challenges
  • Other duties as assigned.


  • 5 years experience in building/construction/energy efficiency installation trade.
  • Drivers’ license required and reliable daily transportation.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Second language desired.
  • Excellent customer service skills.


Physical Demands:  Must be able to bend, stoop, stand, kneel and sit for long periods, able to lift and climb ladders and lift up to 60 lbs.

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