EnergyEnergy Efficiency Services

Making your home more energy efficient

If you participate in our Fuel Assistance program, you may also qualify for our Energy Efficiency program. This program helps you save money by making your home more energy efficient and lowering your overall energy expenses. We visit your home to provide free home energy assessments, weatherization (including insulation and weather-stripping), heating system repairs and replacements, and refrigerator and lighting replacements.

This program is available year-round.

Now providing energy services across 31 communities

Amesbury, Beverly, Boxford, Danvers, Essex, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Lynn, Lynnfield, Manchester-by-the-Sea, Marblehead, Merrimac, Middleton, Nahant, Newbury, Newburyport, Peabody, Rockport, Rowley, Salem, Salisbury, Saugus, Swampscott, Topsfield, Wakefield, Wenham, West Newbury

Income eligibility guidelines

If you are eligible and participate in our Fuel Assistance program, you may also be eligible for our Energy Efficiency program. If your total household income falls within the state’s guidelines, our Energy Services team can help you make your home more energy efficient and lower your overall energy expenses.

Speak with an Energy Services representatives about program availability.

Energy Efficiency Services are available year-round.

Household MembersMax. Annual Income

To qualify for Energy Services programs, your annual household income may not exceed 60% of the mean income of same-size households in Massachusetts, and you must reside within one of our services areas.


Weatherization helps lower energy bills and creates more comfortable and healthier households. If your household qualifies, Action Inc. will send an energy assessor to your home to see how we can help you stay warm in the winter and cool in the summer.  Weatherization work will be performed by qualified area contractors. Measures may include adding insulation, repairing windows, weather-stripping, and other repairs based on need and available funding.

Appliance Management

As part of our Energy Efficiency program, a local energy assessor will review your electricity usage and offer tips on how you can reduce your monthly bills. The assessor also will perform an energy use assessment on your refrigerator, air conditioner, and lighting. Depending on your electricity consumption, Action Inc. may be able to replace all or some of these items for free.

Heating Systems

If your heating system is outdated or isn’t working properly, you may qualify to have it repaired or replaced at no cost.  We’ll send a qualified local contractor to assess your heating system to determine its energy efficiency. Depending on available funding, we may also offer heating system cleanings.

To qualify: This program is typically for homeowners only. However, National Grid customers who are tenants and have approval from their landlords may also qualify.

Multi-Family Program


The programs described above are also available to residents of 1- to 4-unit buildings. In addition, services are available to residents of multifamily buildings of 5 or more units through National Grid’s Low-Income Multifamily Program. Public Housing, private non-profit, and private for-profit housing can qualify if 50% or more of the residents are at 60% or under of AMI (area median income).

To qualify: Property owners and/or managers are encouraged to call 617-348-6425 or visit to apply their property for the program.

Frequently asked questions

How do I qualify for weatherization services?

If your home has not been weatherized by Action Inc. since September 30th, 1994, you may qualify. Please call 978-283-2131 to learn more.

How do I qualify for energy efficiency upgrades to lightbulbs, refrigerators, and other appliances in my home?

If you have lived in your place of residence for at least nine months and have an active National Grid electric account in your name, you may qualify for this program. Please call 978-283-2131 to learn more.

How do I qualify for an upgrade to my heating system?

This program is typically for homeowners only. However, National Grid customers who are tenants and have approval from their landlords may also qualify. Please call 978-283-2131 to learn more.

Can I qualify for weatherization and other energy efficiency services if I don't receive fuel assistance?

Yes. It is possible to qualify for discounted electric and/or gas rates with National Grid if your bills are in your name and you are currently receiving any of these benefits: SSI, SNAP, WIC, TAFDC, EAEDC, Head Start, MassHealth (Medicaid), Public Housing, National School Lunch Program, School Breakfast Program, Veterans’ Service Benefits (Chapter 115), Veterans DIC Surviving Parent or Spouse, Veterans Non-Service Disability Pension. Please call Action Inc. Energy Services at 978-283-2131 or the Fuel Assistance direct line at 978-281-3900 to learn more.

Contact us for more information

Energy Services